Accessibility Statement

Our Commitment to Accessibility

Lopes Limited is committed to complying with the Accessibility for Ontarians With Disabilities Act, 2005 (AODA) and the standards outlined in the Integrated Accessibility Standards Regulation (IASR). We continually review and improve our policies, practices, and procedures to ensure accessibility is built into the way we operate.

Accessible Customer Service

We are dedicated to providing customer service that is welcoming, responsive, and accessible. Our team members receive training on accessible service practices and are committed to working with accommodate their needs whenever possible. Accessible communication formats and supports are available upon request.

Assistive Devices, Support Persons, and Service Animals

We welcome the use of assistive devices and support persons in all areas of our business.
Service animals are permitted on our premises, except where restricted by law.

Feedback & Contact Information

We value feedback and welcome your comments, questions, or suggestions regarding accessibility.
For questions, feedback, or comments please reach out to [email protected] or call 705-694-4713

To learn more please read out accessibility policy and our accessibility plan